Designing Your Dream Kitchen
By coming into our showroom, you have already taken the first step towards having a kitchen you can be proud of.
To make sure that we create the perfect kitchen for you, there are a few things that need to be done once you have decided to have your kitchen designed by us.
To start with, it is important for us to clearly understand your needs. For this reason, our design consultant will complete a needs analysis based on questions you will be asked during the consultation process. This will help the consultant to suggest the appliances, accessories and materials that will best suit your needs.
The more information you give at this stage, the closer the initial design will be to what you really want. Designing a kitchen is not just about the cupboards and appliances, its about the people who use it. Only by understanding you better can we create a kitchen which will allow you to express yourself in whichever way you choose.
The quoting and design process for an average-sized kitchen can take a design consultant up to five hours – we need sufficient time to ensure that you get a kitchen that will always be your pride and joy.
Helping us to Create the Perfect Kitchen
We are keen to give you the kitchen you really want, but we can only do that with your help. After all, nobody knows your dreams better than you. Here are some pointers we would like you to keep in mind during the process:
We can only design to the extent that you share with us – so please feel free to share anything that will help us create the ideal kitchen for you. This includes showing us pictures of kitchens you like, ideas about colour combinations, and even the ways in which you expect to use your new kitchen.
We know you are excited about your dream kitchen, but please give us sufficient time to effectively interpret who you are, what your kitchen will be used for and what choices you enjoy, into your kitchen design.
Use our literature and resources to prepare yourself for the process, and ask if at any time things are not clear.
ENSURING A SMOOTH INSTALLATION
We strive to ensure a smooth, trouble-free installation through effective project management. Bearing the following in mind will help us achieve this:
You are welcome to contact your consultant with any queries during the installation.
You will be required to sign a new plan and contract if there is any additional work required or any changes that need to be made regarding the installation of your kitchen.
Installation cannot commence until the 40% commencement-of-installation deposit has been paid.
Please keep in mind that there will be a delay between the installation of the carcasses and the installation of the granite.
RENOVATING HINTS
While you are renovating, please ensure that the following are complete before the commencement of installation:
All plumbing and electrical work needs to be complete before the installation commences (even if you are only replacing worktops).
We unfortunately cannot undertake to do any plumbing or electrical work. Our installers are not qualified for the connection or disconnection of stoves, sinks, etc.
Please advise us if you need us to remove existing cupboards, etc. We are unfortunately not able to remove tiles.
FROM THE GROUND UP
If your cabinets are installed in a newly-built home, we have a few additional requirements to ensure that the installation process can be completed as quickly and efficiently as possible.
Screeding of the floor should be done.
If applicable, tiling should be finished.
Ceilings should be installed.
All Rhinoliting should be completed.
Windows (with glass) should be installed.
Doors should be installed.
Plumbing and electrical points should be working.
Not all standard bedroom cupboards have backings. Please ensure that the walls behind these built-in cupboards are painted before installation.
Please notify us if there is no power available on the site, as well as of any delays that may arise.
Please remember to make appointments whenever you wish to see any of our consultants as they may not necessarily be in the office or available for consultation.
Please ensure that the site is lockable
